How it benefits the Mail Room How it benefits the Receiver
All disputes over mail handling are eliminated
   
PDA – on screen signature
PDA - on screen signature capture providing proof of delivery
No signatory, no problem.
No signatory, no problem. Scan the location barcode to prove you were there, and/or take a photograph
Full audit trail, each unique item is tracked on its way; date and time stamping each movement
Facility to take and add images (photos) to items on receipt
Facility to take and add images (photos) to items on receipt, to protect you from accusation of damaging items
Add documents/files to items - example may be delivery invoice (saves looking for that bit of paper later)
No more phone calls chasing mail No more phone calls chasing mail, when an Item arrives an email can be automatically sent to the recipient giving them the option to collect, or advising when it will be delivered
History of every
History of every item is saved in the database and can be reported on
you can access the system from anywhere
As a WEB application, you can access the system from anywhere, with no limitation to the functionality
say good bye to the clip board
You can say good bye to the clip board and the reams of paper
Confidence in the Mail Room
   
No more wasted calls to Suppliers
No more wasted calls to Suppliers chasing delivery, you can be alerted as soon as something arrives at the mail room
You are advised when an item arrives for you
You are advised when an item arrives for you, with all pertinent details contained in personalised ‘configurable’ email)
If an item arrives damaged, you can check and see if it was acknowledged when received at the mail room – saves those tricky conversations!
If an item arrives damaged, you can check and see if it was acknowledged when received at the mail room - saves those tricky conversations!
By using the shippers consignment No. as the unique tracking reference - its much easier to manage any queries
No more disputes with the Post Room about the time a parcel arrived and the time it took to deliver to you
Accurate record of when items arrive at the building, if you paid for a Before 10:00am and it arrived after, then why not claim your money back

How it helps the business
Benefits Summary
The business benefits for all the same reasons as the post room and the recipients, plus:
   
Monitor productivity and performance Monitor productivity and performance
Understand how the post is used Understand how the post is used
Monitor use of post room for personal use (ie. Amazon) Monitor use of post room for personal use (ie. Amazon)
Total Audit trial of all Mail/Post Total Audit trial of all Mail/Post
Instant Knowledge of parcel arrival Instant Knowledge of parcel arrival
Record damage on receipt Record damage on receipt
Eliminate internal delivery disputes Eliminate internal delivery disputes
Monitor performance Monitor performance
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